Terms of service

 

Welcome to RVSBL Swimwear! We’re thrilled to have you here. Please read these terms and conditions carefully before using our website. By using our site, you agree to these terms. If you have any questions, feel free to reach out to us at rvsbl@franquelli.com.
Introduction
RVSBL Swimwear is an online boutique dedicated to providing you with the best swimwear. We want you to have a fantastic shopping experience, so we’ve outlined our terms to make everything clear and easy to understand.
Eligibility
To shop with us, you need to:
  • Be at least 18 years old or have permission from a parent or guardian.
  • Provide accurate and current personal information.
  • Use our website for lawful purposes only.
Account Registration
  • Creating an account is optional but recommended for a faster checkout experience.
  • You agree to provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account and password.
Product Information
  • We strive to provide accurate product descriptions and images.
  • Colours may vary slightly due to different screen settings.
  • If you have any questions about our products, feel free to contact us.
Orders and Payments
  • You can place orders anytime on our website.
  • We accept credit cards, debit cards, and other specified payment methods.
  • Your payment will be processed securely at checkout.
  • All orders are subject to acceptance and availability. If an item is out of stock, we will notify you as soon as possible.
Shipping and Delivery
  • We aim to ship your order within 10-15 business days.
  • Shipping costs and delivery times vary based on your location.
  • You will receive a tracking number once your order is shipped.
  • Please note that delivery times may vary depending on your location and other factors beyond our control. We strive to ensure timely delivery and will provide updates on the status of your order.
  • Please note that while we strive to maintain inventory levels, occasionally items may be out of stock. In such cases, we will notify you promptly and provide an estimated restocking date. If you wish to proceed with your order despite the item being out of stock, we will fulfil it as soon as the item becomes available again.
  • We appreciate your understanding and patience. For any questions regarding your order, please contact us at laly@franquelli.com.
Returns and Refunds
  • Items must be unworn, unwashed, and with all tags attached.
  • Returns must be initiated within 30 days of purchase.
  • For sanitary reasons, bikini bottoms cannot be returned or exchanged.
  • Customers are responsible for return shipping costs unless the item is damaged or defective.
  • No restocking fees will be applied.
  • For detailed information, please see our Return Policy.
Privacy and Data Collection
  • We respect your privacy and handle your personal information with care.
  • We collect information like your name, address, email, and payment details to process your orders and improve our services.
  • For more details, check our Privacy Policy.
Email Marketing
Community Registration
  • Register and become part of our community to receive exclusive updates, promotions, and insider news.
  • Fast Checkout: Registration enables fast checkout for a seamless shopping experience.
  • Cashback Incentive: Receive €30 cashback for your second purchase when you register with us. *Does not apply to pre-order offer.
Opt-in for Marketing Emails: By registering, you agree to receive marketing emails from us. You can opt in during registration, checkout, or through our subscription form.
Guest Checkout: If you prefer not to receive marketing emails, you can proceed as a guest without registering. However, you will not receive updates and promotional offers.
You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us at rvsbl@franquelli.com. We respect your privacy and will handle your information as outlined in our Privacy Policy.
Intellectual Property
  • All content on our site, including text, images, and logos, belongs to RVSBL Swimwear.
  • Please don’t use our content without permission.
Limitation of Liability
  • RVSBL Swimwear is not responsible for any damages related to your use of our website or products.
Governing Law
  • These terms are governed by the laws of Switzerland.
  • Any disputes will be resolved in the courts of Zurich, Switzerland.
Changes to Terms
  • We may update our terms from time to time.
  • We’ll notify you of any changes by updating this page.
  • Your continued use of our site means you accept these changes.
Contact Us
If you have any questions or need assistance, please contact us at:
Email: rvsbl@franquelli.com
Mailing Address: Kvarby Cabrera, Hammerstrasse 10, 5th floor, 8008 Zurich, Switzerland
Thank you for choosing RVSBL Swimwear. We hope you enjoy your shopping experience!